Privacy Policy

Trade Gernal ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you use our trading journal and analytics platform ("the Platform").

By using Trade Gernal, you agree to the collection and use of information in accordance with this policy. This policy applies to all users of the Platform, including both free and paid subscribers.

We collect several types of information to provide and improve our services:

• Account Information: Name, email address, phone number, username, and password
• Trading Data: Trade entries, prices, quantities, dates, P&L calculations, and trading strategies
• Usage Data: Pages visited, features used, time spent, and interaction patterns
• Device Information: IP address, browser type, operating system, and device identifiers
• Communication Data: Email addresses for WhatsApp reports and notifications
• Payment Information: Billing details processed through secure third-party processors

We only collect information that is necessary for providing our services and improving your experience.

We use your information for the following purposes:

• Service Provision: To provide and maintain the trading journal and analytics platform
• Personalization: To customize your experience and provide relevant insights
• Communication: To send reports, notifications, and important updates
• Analytics: To analyze trading patterns and provide performance insights
• Improvement: To improve our services and develop new features
• Support: To provide customer support and resolve issues
• Security: To protect against fraud and ensure platform security
• Legal Compliance: To comply with applicable laws and regulations

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our platform
• Payment Processors: With payment processors for subscription billing and management
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfer: In connection with a merger, acquisition, or sale of assets
• Safety: To protect our rights, property, or safety, or that of our users

Your trading data is kept confidential and is not shared with other users or third parties without your explicit consent.

We implement appropriate technical and organizational measures to protect your information:

• Encryption: Data is encrypted both in transit and at rest
• Access Controls: Strict access controls limit who can view your information
• Secure Servers: Your data is stored on secure, monitored servers
• Regular Updates: We regularly update our security practices and systems
• Employee Training: Our staff is trained on privacy and security best practices

While we take reasonable measures to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

We use cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Required for basic platform functionality
• Performance Cookies: Help us understand how the platform is used
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Provide insights into platform usage and performance

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of the Platform.

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your information
• Restriction: Request restriction of processing your information

To exercise these rights, please contact us using the information provided below. We will respond to your request within 30 days.

We retain your information for as long as necessary to:

• Provide our services to you
• Fulfill legal and regulatory requirements
• Resolve disputes and enforce our agreements
• Detect and prevent fraud
• Improve our services

When you delete your account, we will delete your personal information within 30 days, unless we are required to retain it for legal or business reasons.

Trade Gernal is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

If we become aware that we have collected information from a child under 18, we will take steps to delete such information immediately.

If you believe we have collected information from a child under 18, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the updated policy on our website
• Sending an email notification to registered users
• Displaying a prominent notice on the Platform

Your continued use of the Platform after any changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or need to exercise your rights, please contact us:

• Email: support@tradingoptimizers.com
• Phone: +91 9328015751
• Address: Gujarat, India 394185

This Privacy Policy is governed by the laws of India. Any disputes will be resolved in the courts of Gujarat, India.